Mobile / Slots
This Privacy Policy explains what information flexsi88 collects when you access our platform, how we use it, and what choices you have over your own account data. It applies to your account activity, wallet transactions through OVO, GoPay, or DANA, and any communication you send us — wherever local law permits access.
When you open an account, we collect the details you submit during registration — your name, contact address, and the credentials you choose. Once your account is active, we log session activity such as pages visited, game categories accessed, and wallet events connected to payment methods like OVO, GoPay, DANA, LinkAja, or Bank Transfer. This activity data helps us keep your account secure, resolve support questions faster, and show you account states that are relevant to your last session — whether that was a sports market or a slot category. We also collect device and browser signals automatically: IP address, device type, and session timestamps. These are used for fraud detection and to ensure that account access matches your usual patterns. We do not sell this information to third parties for their own marketing purposes. Data shared with payment processors — including your wallet reference when you use OVO or DANA — is limited to what those processors need to complete a transaction. Retention periods depend on the type of data: active account records are kept while your account remains open; transaction logs are held as long as required under applicable rules in eligible regions. For questions about specific data categories, contact our support team directly.
Wallet reference data shared with OVO is limited to transaction completion only.
GoPay payment events are logged in your account transaction record and are not shared beyond processing.
DANA top-up data is stored as part of your wallet history, visible in your account dashboard after login.
Bank Transfer references are retained in line with standard transaction record requirements for eligible regions.
This policy covers your flexsi88 account and the data generated within it. It does not extend to third-party services you reach from our platform — those services operate under their own privacy terms. Understanding the boundary helps you know exactly what we are accountable for.
Login credentials, session activity, and account-level preferences are fully within this policy. We control how this data is stored, who can access it internally, and how long it is retained.
Payment events through OVO, GoPay, DANA, LinkAja, or Bank Transfer are logged in your account history. The data shared with payment processors is limited to what is needed to complete or verify a transaction.
Browsing within our platform — including game categories like slots, live casino, and sports markets — generates session data we hold. This is used for account security and session continuity, not for external advertising.
Links or integrations that direct you away from flexsi88 are outside this policy's scope. Game studios such as Microgaming, Habanero, or JDB supply game content; their own data practices are governed by their separate terms.
Your account data is yours to review and, where appropriate, to correct. If details on your account are out of date — a contact address, for example — you can update them directly through your account settings page after login. The fields available for editing are shown there; follow the instructions on screen and save your changes. If you want to know what specific data we hold about your account, or if you believe something has been recorded incorrectly and cannot be resolved through account settings, raise the question with our support team. They can retrieve the relevant record, confirm what is stored, and action a correction request where one applies. If you decide you want your account closed and your data removed, that request also goes through support — the team will confirm what can be deleted and what must be retained under applicable regional requirements. Availability of these actions depends on local law and the eligible region your account falls under.
Log in and open account settings to see the information stored against your profile. Transaction history, including OVO and DANA wallet events, is visible in the wallet section of your dashboard.
Editable fields — such as contact details — can be updated directly in account settings. For fields that are locked, contact support with the correct information and a brief explanation.
If you are unsure what data we hold or why, send your question to our support team via live chat or email. Reference your account ID in the message so the team can pull the right record quickly.
A closure and data removal request is handled through support. The team will confirm which data can be deleted immediately and which categories must be retained under the rules that apply to your eligible region.
Privacy questions go to our support team — the same team that handles account help, wallet queries, and session issues. Use any of the paths below and include your account ID so we can locate your record without delay.
Open the chat widget from any page after login. Describe your data question and include your account ID. The support team will confirm what we hold and what steps apply.
Send your privacy or data request by email to our support address shown in the Help section of your account. Responses address your specific question — not a template reply.
Your account dashboard includes a Help section with links to submit a formal data request. This path is available after login and logs your request with a reference number.
Account data on flexsi88 is handled with access controls that limit who internally can view your records. Session data and wallet history — including transactions linked to OVO, GoPay, or DANA — are stored in a way that separates your information from general platform analytics. Cookies are used on our platform to maintain your session state, remember your last game category, and support fraud detection. You can manage cookie preferences through your browser settings; note that disabling session cookies may affect how your account behaves after login. We do not retain data longer than the period needed for account operation and any applicable regional compliance requirement. If you want to know the retention period for a specific category of your data, ask support directly.
Internal access to your account record is restricted by role. Only support staff handling your active query can view your data — not a general internal audience. Access is logged.
We use session cookies to keep you logged in and to remember your last position in the lobby — whether that was a sports market or a live casino table. You control cookie settings in your browser.
Active account data is held while your account is open. Transaction logs are kept for the period required under regional rules applicable to your account. Closed-account data is removed where local law permits.
When this policy changes in a material way, we note the update date at the top of this page. Continuing to use your account after a posted update means you have seen the revised terms. Contact support if you have questions about any change.
These are the questions our support team hears most about how flexsi88 handles account data, cookies, and your rights under this policy.
We collect the registration details you submit — name, contact address, login credentials — plus session activity and device signals generated during your visits. Wallet events linked to OVO, GoPay, DANA, or Bank Transfer are also logged as transaction records in your account history.
Payment data shared with OVO, DANA, GoPay, or Bank Transfer processors is limited to what is needed to complete or verify your transaction. We do not pass your payment details to third parties for marketing. The transaction reference stays in your account wallet history.
Log in and open your account dashboard. Your profile details and wallet transaction history are visible there. For a broader data summary or a formal data request, contact support via live chat or the Help section of your account — include your account ID in the message.
Editable fields like contact details can be changed directly in account settings after login. Fields that are locked — such as identity details used for account verification — require a support request. Send the corrected information to the support team with your account ID and they will action it.
Cookies keep your session active so you stay logged in, remember your last position in the lobby, and support fraud detection. You can manage cookie preferences in your browser settings. Turning off session cookies may affect how some account features behave after login.
Submit a closure and data removal request through support — via live chat, email, or the Help section of your account dashboard. The team will confirm what data can be removed immediately and what categories must be retained under the regional requirements that apply to your account.