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This page sets out the legal framework that governs your use of flexsi88, covering account access, policy scope, your rights under this framework, and how to reach us when you have a question. Availability depends on local law and is only extended where local law permits.
Our legal framework is built around a single principle: your account is yours, and every interaction with it — whether you are reviewing a transaction made via Bank Transfer, checking a wallet entry linked to OVO, or updating your contact details after an OVO deposit — is handled under a defined and consistent set of rules. We do not apply different standards depending on which payment channel you last used; the same policy governs your data, your transaction records and your access rights regardless of whether your most recent movement came through LinkAja or a standard Bank Transfer. Access to flexsi88 is available only where local law permits. We do not extend service to regions where access is restricted under applicable regulations, and we do not imply any authorisation beyond what is expressly available in eligible territories. If you are uncertain whether access is available in your region, the account registration page shows the eligibility check before you proceed. Our retention of your information follows the timelines set out in the data handling section of this policy. Queries about any specific retention period, correction request or account removal are directed to the contact channels listed further down this page.
Transactions processed via OVO are recorded in your account wallet history. The policy covering those records — retention, access and correction — is the same as for all other payment channels listed on this platform.
LinkAja movements appear in your transaction log within the account dashboard. If a record looks incorrect, the correction request process described in the Rights section of this page applies directly.
Bank Transfer entries are held in your account history alongside other transaction types. Retention timelines and your access rights to those records are set by this policy, not by the bank's own terms.
Not every aspect of your experience on flexsi88 falls under this single policy document. Understanding what is inside and outside the scope of this framework helps you direct questions to the right place — and avoids confusion between our obligations and those of third-party services you may reach through this platform.
Your login credentials, session behaviour and account-level access decisions are fully within this policy's scope. Any restriction or suspension applied to your account is governed by the terms set out here and communicated through your registered contact details.
Payment records for OVO, LinkAja and Bank Transfer entries that appear in your account wallet are covered. The processing rules of the payment provider itself — OVO's own terms, for example — sit outside our policy and are governed by that provider.
The content we publish on flexsi88 — game category descriptions, sports market framing, account navigation text — is produced under our editorial responsibility and falls within scope. We are accountable for accuracy in what we publish here.
External links, embedded tools or any service not operated directly by flexsi88 are outside the scope of this policy. We recommend reviewing the terms of any third party before sharing personal or financial information with them.
Your account gives you direct access to the most common actions you might need to exercise under this policy — without having to contact support first. The account dashboard shows your full transaction history, including every OVO top-up, LinkAja movement and Bank Transfer entry we hold on record. From that same screen, you can review personal details we hold and follow the fields shown to submit a correction request if anything is inaccurate. Where a change requires identity verification, the dashboard will prompt the exact steps needed. For questions that go beyond self-service — such as a formal data request or an account removal query — support is reachable through the channels listed in the next section. We aim to acknowledge all formal policy enquiries through the same channel you used to send them. Response timelines depend on the nature of the request and are shown during the submission process.
Open the transaction history tab inside your account dashboard. Every payment entry — OVO, LinkAja, Bank Transfer — is listed there with its date and status. No separate request is needed to access this view.
The account settings page shows the fields we hold for your profile. Follow the edit prompts directly on that screen. Where verification is required before a change is saved, the page will display the steps involved.
For questions about how your data is used, how long records are kept, or what information we hold, use the legal enquiry contact path listed in the support section. Describe your question clearly so we can direct it to the right team.
Account-level requests — including removal queries — are handled through our support channel. Have your registered email ready. The support team will confirm receipt and explain the next steps based on the nature of your request.
Three contact routes are available for legal and policy questions. Use the one that fits the urgency and nature of your request. For formal data or account enquiries, email gives you a written record of your submission — useful if the matter requires a documented exchange.
Send your policy or data enquiry to our support email address shown on the Contact page. Include your registered account email so we can locate your record without delay. Written responses are sent to the same address.
The live chat widget is available from within your account once you are logged in. Use it for quicker clarifications — for example, confirming whether a specific transaction record falls under this policy or under the payment provider's own terms.
Some policy actions — correction requests, record access — can be initiated directly from your account dashboard without going through support at all. Check the settings and history sections first before raising a separate contact request.
We apply consistent account-security and data-handling practices across every session. What we hold, how long we hold it, and how you can ask us to change or remove it are all defined by this policy — not adjusted based on which payment method you used or which part of the platform you visited last.
We retain account and transaction data for the period required under applicable regulations in eligible territories. The specific retention window for your record type is confirmed during a formal data request. We do not hold data beyond what is required.
Cookies are used to maintain your session, remember your login state and support navigation between the sportsbook and casino sections. The cookie settings panel is accessible from the footer of any page on flexsi88 — adjust your preferences there at any time.
Your account is protected under the security measures described in the account settings section. If you believe your access has been compromised, use the account recovery path shown on the login page. Do not share your login details through any contact channel.
To correct, restrict or request removal of information we hold on your account, use the email or dashboard submission paths listed in the support section above. Requests are assessed against the applicable legal requirements for your eligible region.
These are the questions we receive most often about the legal framework on flexsi88. If your question is not covered here, use the contact paths listed in the support section above.
Access to flexsi88 and the rights described in this policy are available where local law permits. If you are in Indonesia and your region supports access, the full policy applies to your account, your data and your transaction records from the moment your account is active.
Your transaction history — covering OVO, LinkAja and Bank Transfer entries — is visible directly in the account dashboard under the history tab. For a formal data access request covering broader records, send your query to the support email shown on the Contact page.
Yes. Open the account settings page, locate the field that needs correcting and follow the edit prompts. Where identity verification is required before the change is saved, the page will display the exact steps. More complex corrections can be submitted via the support email channel.
Retention timelines depend on the applicable regulations in your eligible territory. We hold records for the period required under those rules — no longer. The specific window for your record type is confirmed when you submit a formal retention or data request through support.
Account removal requests are handled through our support channel. Submit your request by email with your registered account address. The team will confirm receipt, explain any regulatory hold period that applies, and outline the steps for completing the removal process in your eligible region.
Yes — all transaction records that appear in your flexsi88 account wallet, regardless of which payment channel was used, fall within this policy. The processing rules of OVO or LinkAja themselves sit under those providers' own terms, which are separate from ours.